If someone in your care became disruptive or assaultive—what would you do?
It’s difficult to predict exactly how you might respond during a crisis. Yet, as a human service provider, you face challenging behavior and potentially dangerous situations every day. How you respond greatly determines the safety of everyone involved—and profoundly impacts the relationships with those in your care. Are you prepared?
The Nonviolent Crisis Intervention® program, developed by the Crisis Prevention Institute (CPI), not only teaches staff to respond effectively to the warning signs that someone is beginning to lose control, but also addresses how staff can deal with their own stress, anxieties, and emotions when confronted with these challenging situations.