Workplace Communication Skills
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Participants will learn communication etiquette exercised within the business environment as well as appropriate modes of communication in order to improve workplace communication skills. Participants will learn how to listen actively, ask clarifying questions and verify what they hear – especially when taking on a new assignment or being trained in a new task. Participants will apply a step-wise process in a range of situations involving co-workers and managers. Participants will also learn how to handle nervousness and other barriers.
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